Responsible Gaming

Responsible gaming at Champion on chempion.bet is based on a conscious, informed approach to gambling as entertainment, not a way to make money or solve financial problems. Our goal is to help you observe your behaviour, expand your understanding of the risks, and reflect before you play, so that you stay in control at all times.

Champion on chempion.bet is operated by Champion Gaming Group Ltd., company registration number C 12345, registered in Malta and licensed and regulated by the UK Gambling Commission (licence number 54321) to provide online casino services to players in the United Kingdom. Our approved Alternative Dispute Resolution body is IBAS (Independent Betting Adjudication Service). The platform is described as ISO 27001 certified for information security management, and we apply the same rigorous standards to responsible gambling data and interventions.

We are committed to supporting you with practical tools, proactive monitoring and access to independent help, so that your play remains safe, fair and enjoyable. If at any point you feel your gambling is no longer under control, you can contact our responsible gaming team via [email protected] or 24/7 live chat for confidential assistance. This page provides general guidance only and does not constitute legal, medical or financial advice; please seek professional support where appropriate.

Risk Awareness

Observe: Early Signs of Gambling Problems

Gambling can become harmful when it shifts from a form of entertainment to a compulsive behaviour. Observing changes in your habits is the first step in protecting yourself. Warning signs may include:

• Gambling more frequently or for longer sessions than you originally intended.
• Thinking about chempion.bet or gambling at Champion when you should be focusing on work, study or family.
• Chasing losses by increasing stakes or returning quickly after losing sessions.
• Spending more money on gambling than you can comfortably afford, or using funds reserved for bills, rent or essentials.
• Hiding or lying about your gambling to friends, family or colleagues.
• Borrowing money, using credit cards or taking out loans specifically to gamble.
• Feeling irritable, anxious or depressed when you try to cut down or stop gambling.

Expand: Self-Assessment Test

The following short self-check is not a diagnosis but can help you expand your awareness and decide whether to seek support. Ask yourself honestly:

• Do I often spend more time or money on Champion at chempion.bet than I planned?
• Have I tried to reduce or stop gambling but found it difficult to keep that decision?
• Have I ever used gambling to escape from stress, sadness, anxiety or other problems?
• Have my gambling activities caused arguments, secrecy or trust issues with people close to me?
• Have I fallen behind on bills, debts or financial commitments because of gambling?
• Do I feel restless or irritable when I cannot gamble or when I try to cut back?
• Do I ever gamble with money that I know I cannot afford to lose?

If you answered "yes" to one or more of these questions, we strongly encourage you to reflect on your gambling, use the tools described below, and consider contacting a professional support organisation or our team for confidential help.

Reflect: Protective Habits

• Plan your play: Decide in advance how much time and money you can afford to spend, and stick to these limits.
• Separate money: Only gamble with discretionary funds, never with money needed for essentials or debt repayments.
• Take frequent breaks: Step away from the screen regularly to assess how you feel and how much you have spent.
• Do not chase losses: Accept that losing is part of gambling and never increase stakes to recover losses.
• Protect minors: Children and young people under 18 must not use chempion.bet; use parental controls and keep login details secure.

Limits & Tools

Observe: Using Account Controls Effectively

Champion on chempion.bet provides a range of tools that allow you to set clear boundaries around your gambling. These controls are available to every UK customer and are designed to help you observe and manage your time and spending before problems arise. You can review and adjust your limits at any time from your personal account area, within the framework required by the UK Gambling Commission.

Expand: Deposit Limits (Daily, Weekly, Monthly)

Deposit limits allow you to control the maximum amount of money you can add to your account over a chosen period. To set or change them:

1. Log in to your account at chempion.bet.
2. Go to "My Account" -> "Responsible Gaming" -> "Deposit Limits" (names may vary slightly in the interface).
3. Select the type of limit you wish to set: daily, weekly or monthly.
4. Enter the maximum amount (in GBP) you are comfortable depositing during that period, for example:
   • Daily limit: £20
   • Weekly limit: £50
   • Monthly limit: £150
5. Confirm your settings and save the changes. The new limits will be shown in your account summary.

Reductions to your deposit limits generally take effect immediately, so you are protected straight away. Any request to increase or remove a deposit limit will only be applied after a cooling-off period (typically at least 24 hours) and will require you to reconfirm your decision, in line with UKGC requirements. If a deposit would exceed an active limit, it will be declined automatically.

Expand: Time Limits & Session Controls

Time-based tools help you track and manage how long you spend playing:

• Reality checks: You can enable on-screen reminders that appear after a chosen period of continuous play (for example every 20, 30 or 60 minutes). These messages show how long you have been logged in and your net result, and give you the option to continue or log out.
• Session limits: In some games or sessions you may set a maximum session length (for example 60 or 120 minutes). When the limit is reached, you will be logged out of the gaming session.

To configure these tools, log in and go to "My Account" -> "Responsible Gaming" -> "Time Management", then select your preferred reminder frequency and, where available, maximum session duration. Adjust these values conservatively; if you are unsure, choose a shorter period and review your experience after a few sessions.

Reflect: Time-Out (Short Breaks of 24-72 Hours)

Time-out allows you to take a short break from Champion without permanently closing your account. To request a time-out:

1. Log in and open "My Account" -> "Responsible Gaming" -> "Time-Out / Short Break".
2. Choose the time-out duration. Typical options include 24 hours, 48 hours, 72 hours, and in some cases up to several weeks (in line with UKGC rules for short breaks).
3. Confirm your selection and read the summary of what the time-out means (no deposits, no wagers, restricted access).
4. Submit your request. You will receive on-screen confirmation and, where possible, an email confirmation.

During a time-out you will not be able to deposit or wager. You may still be able to log in to review your account or request withdrawals, but you will not be allowed to play until the time-out period has expired. Time-out requests cannot usually be cancelled once they take effect, and any extension generally requires a new request. If you find yourself needing frequent time-outs, we strongly recommend considering full self-exclusion or contacting a support organisation.

Self-Exclusion

Observe: When Self-Exclusion May Be Appropriate

Self-exclusion is a formal agreement between you and Champion on chempion.bet that we will prevent you from using our gambling services for a specified period. It is designed for situations in which you feel unable to control your gambling, even with deposit and time limits, or where gambling is causing serious harm to your finances, health or relationships. Under UK law, self-exclusion is a key consumer protection measure, and it is taken very seriously by both the operator and the regulator.

Expand: How to Request Self-Exclusion (6 Months to Lifetime)

You can request temporary or permanent self-exclusion at any time. The minimum self-exclusion period is usually 6 months, and you can choose longer periods, including 1 year, 2 years, 5 years or lifetime, subject to UKGC requirements and internal policies. To apply:

1. Log in and go to "My Account" -> "Responsible Gaming" -> "Self-Exclusion".
2. Carefully read the information explaining the consequences of self-exclusion.
3. Select the desired self-exclusion period (from at least 6 months up to lifetime).
4. Confirm your decision by following the on-screen steps; you may be asked to tick a box acknowledging that the decision is binding for the chosen period.
5. Submit the request. You should receive confirmation on-screen and, where possible, by email summarising the key terms.

You can also request self-exclusion by contacting our team via [email protected] or 24/7 live chat. For security reasons, we may ask you to confirm certain details or provide identification so that we apply the exclusion to the correct account. In line with UKGC requirements, your self-exclusion will also apply to other UK websites operated under the same licence as Champion on chempion.bet.

Reflect: Consequences and Aftercare

• Account access: Once self-exclusion is confirmed, you will not be able to log in to gamble. Attempts to create new accounts may result in those accounts being closed when detected.
• Deposits and play: You will not be permitted to deposit or place bets during the self-exclusion period.
• Balances and withdrawals: Any remaining positive balance will normally be returned to you, subject to identity and security checks. You may need to contact [email protected] or live chat to arrange withdrawal if you cannot access your account.
• Marketing: We will take reasonable steps to remove you from marketing lists related to gambling during the self-exclusion period.
• Duration and reactivation: A self-exclusion cannot be cancelled early. At the end of the chosen period, you may need to contact us to request reactivation, and a cooling-off period may apply before gambling can resume.
• GamStop registration: For UK players, we strongly recommend registering with the national self-exclusion scheme GamStop (see below) to block access to all participating UK-licensed online gambling sites, not just chempion.bet.

Support Resources

Observe: Local Support for UK Players

If you are worried about your gambling or the gambling of someone close to you, independent, confidential help is available in the United Kingdom. These services are separate from Champion and can provide free professional advice and counselling:

• National Gambling Helpline (GamCare): Call 0808 8020 133 (freephone from within the UK), 24 hours a day, 7 days a week. Support is available in English, with access to translation services where needed.
• GamCare Online Services: Live chat, email support and moderated forums are available via gamcare.org.uk for people affected by gambling and their families.
• NHS Services: Your GP can refer you to NHS gambling harm clinics where available. More information is available on nhs.uk by searching for "gambling addiction".

All of these services operate independently of chempion.bet, and your discussions with them will be treated confidentially within the limits of UK law and their own policies.

Expand: International Support Organisations

The following organisations provide support to players from the UK and other countries. They are independent of Champion and chempion.bet:

Gambling Therapy offers online support and resources for people affected by problem gambling worldwide, with multilingual options. Gamblers Anonymous provides peer support meetings in many countries, often both in-person and online. Availability and languages may vary depending on your location.

Expand: Self-Exclusion Schemes by Country

• United Kingdom - GamStop: GamStop is a free national online self-exclusion scheme for UK players. Once registered at gamstop.co.uk, you will be prevented from accessing and opening accounts with participating UK-licensed gambling sites, including chempion.bet, for the duration you choose (e.g. 6 months, 1 year, 5 years). GamStop is strongly recommended in addition to any self-exclusion you set directly with Champion.
• Spain - RGIAJ: Spain operates a national self-exclusion register known as RGIAJ, managed by the Spanish gambling regulator. Residents of Spain can request to be added to this register to block access to licensed online gambling platforms in Spain.
• Other jurisdictions: Many countries have their own self-exclusion schemes or registers. If you are outside the UK, please consult your national gambling authority or a local support organisation to identify the most appropriate options.

Please note that availability and scope of self-exclusion registers depend on local law and regulatory frameworks and may change over time.

Expand: Blocking Software and Device Controls

In addition to operator and national self-exclusion tools, you can install blocking software on your devices to restrict access to gambling content:

• Gamban: Software that blocks access to a wide range of gambling websites and apps on computers and mobile devices.
• BetBlocker: Free blocking software that allows you to set a blocking period during which access to gambling sites is restricted.
• Parental control tools: General content filters (such as those provided by internet service providers, device operating systems or third-party parental control apps) can help prevent under-18s from accessing gambling content.

These tools are provided by third parties and are not operated by Champion or chempion.bet. We recommend reviewing their terms, privacy policies and compatibility before installation.

Reflect: Family and Friends Support

If you are affected by someone else's gambling, you can seek confidential help and peer support through:

• GamCare "Family and Friends" services: Information, counselling and an online forum for people close to someone with a gambling problem, available via gamcare.org.uk.
• GamAnon (Gamblers Anonymous family groups): Support groups and meetings for relatives and friends of people with gambling problems, accessible through gamblersanonymous.org and local GamAnon resources.
• Gambling Therapy forums and groups: Online forums and support groups that include dedicated spaces for affected others, via gamblingtherapy.org.

All these services emphasise confidentiality and do not share information with Champion or chempion.bet. They can help you understand gambling harms, set boundaries and plan next steps.

Help for Family

Observe: Recognising Harm in Someone Close to You

Family members and friends often notice changes before the person who is gambling does. Signs that someone you care about may be experiencing gambling-related harm include unexplained debts, missing money, secrecy around bank statements, changes in mood, withdrawing from social activities, or spending long periods online, including on chempion.bet or other gambling sites. Recognising these patterns early allows you to seek support for yourself and, where appropriate, encourage the person to get help.

Expand: How to Talk About Gambling Concerns

• Choose the right moment: Speak when the person is calm and not currently gambling or under the influence of alcohol or drugs.
• Use non-judgmental language: Focus on how their behaviour affects you, using "I" statements (e.g. "I'm worried about how much time you spend gambling") rather than accusations.
• Be specific: Refer to concrete examples, such as unpaid bills, missed events or mood changes, rather than general criticism.
• Offer support, not ultimatums: Encourage them to consider limits, time-outs, self-exclusion or contacting a support organisation, but avoid making promises you cannot keep.
• Respect safety and boundaries: If there is a risk of aggression or domestic abuse, seek professional advice before raising your concerns.

Reflect: Resources and Next Steps for Families

• Seek your own support: Contact the National Gambling Helpline (0808 8020 133), GamCare family services, or Gambling Therapy to discuss your situation confidentially.
• Join support groups: Online forums and groups for affected others, such as the GamCare forum or GamAnon meetings, can help you share experiences and coping strategies.
• Consult professionals: Consider speaking to your GP, a psychotherapist or counsellor experienced in addiction and family dynamics. They can help you develop a plan that protects your wellbeing.
• Encourage responsible steps: If the person is willing, help them contact support services, set limits on chempion.bet, or request self-exclusion and register with GamStop.
• Protect your finances: Where appropriate, separate finances, set clear boundaries about shared accounts, and seek independent financial advice if necessary.

Operator's Commitment

Observe: Monitoring for Safer Gambling

Champion on chempion.bet is committed to complying with all applicable UK laws and UK Gambling Commission requirements regarding safer gambling and customer protection. We use a combination of automated systems and trained staff to observe patterns of play and identify potential indicators of harm. These systems are designed to balance your privacy and autonomy with our duty to intervene where there is a reasonable risk that gambling may be causing harm.

Expand: Internal Risk Checks and Interventions

Our internal procedures may include, among other things:

• Behavioural analysis: Monitoring for patterns such as rapidly increasing deposits, frequent failed deposits, extended play sessions without breaks, chasing losses, or repeated reversed withdrawals.
• Affordability and source-of-funds checks: Where spending or behaviour suggests potential financial risk, we may request additional information or documentation in line with regulatory guidance.
• Automated warnings and on-site messaging: Displaying safer gambling reminders, reality checks and information about tools such as deposit limits and self-exclusion.
• Account reviews: Temporarily restricting activity, cancelling bonuses, or applying limits where necessary to protect you, in accordance with our licence conditions and terms.
• Data security: Handling all responsible gambling data in line with our information security framework, including the ISO 27001 standard described for our platform.

Reflect: When and How We May Contact You

Our customer support and responsible gambling teams may proactively contact you if our systems or staff detect risk indicators such as:

• Significant or sudden increases in deposits or stakes that appear inconsistent with typical recreational gambling behaviour.
• Frequent attempts to reverse withdrawals or immediate redepositing of large winnings.
• Very long sessions on Champion at chempion.bet without meaningful breaks.
• Evidence of chasing losses, especially after substantial losses within a short period.
• Information you provide that suggests financial difficulty or other vulnerabilities.

Contact may be made via email (for example from [email protected]) or in-account messaging/live chat. During such interactions we may:

• Discuss your gambling behaviour and remind you of available tools (limits, time-outs, self-exclusion, GamStop).
• Encourage or apply additional limits or restrictions where appropriate.
• Provide information about independent support services.
• In some cases, restrict or suspend your account where necessary to comply with regulatory obligations or protect you from further harm.

All interventions are carried out in line with UK regulatory standards and our duty of care, while respecting your rights and data protection laws.

Updates

Observe: Why This Page May Change

The legal and regulatory landscape for online gambling in the United Kingdom continues to evolve, and industry best practices for safer gambling are regularly updated. Champion on chempion.bet reviews its responsible gaming measures and this page to reflect any changes in UK law, UK Gambling Commission rules, technical standards, or our internal policies and tools.

Expand: How You Will Be Notified

When material changes are made to our responsible gaming measures or to this page, we may notify you through one or more of the following methods:

• Email communication: Sending notices to the email address registered on your chempion.bet account, where appropriate.
• On-site notifications: Displaying banners, pop-ups or highlighted messages when you log in, directing you to review updated information.
• Policy links: Updating links in the footer or help sections of chempion.bet to reflect the latest responsible gaming information and terms.
• Terms & Conditions: Where relevant, revising our general terms, bonus terms or privacy documentation, and notifying you of significant changes in accordance with those documents.

Reflect: Last Update Date

The information on this responsible gaming page is intended to be accurate as of the date indicated below, taking into account regulatory guidance and industry standards up to that time. You should review this page periodically to remain informed about the tools and protections available to you.

Last updated: 6 November 2025

Contact & Feedback

Observe: How to Reach the Responsible Gaming Team

If you have questions about responsible gaming, need help using our tools, or wish to provide feedback on our safer gambling measures, you can contact Champion on chempion.bet using the following channels:

• Email: [email protected] (please state "Responsible Gambling" in the subject line).
• Live chat: 24/7 live chat is available through the chempion.bet interface for immediate assistance.

Expand: Feedback and Self-Control Requests

You can submit self-control and support requests, including limit changes, time-outs, self-exclusion queries and feedback on our responsible gaming tools, by:

• Using the "Contact Us" or "Support" option within your account to open a live chat and selecting "Responsible Gambling" as your topic where available.
• Sending an email to [email protected] describing your situation and the type of assistance you are seeking (for example, requesting stricter limits or self-exclusion).

Our customer support and responsible gambling teams aim to respond to email enquiries within a reasonable timeframe, typically within 24 hours, although complex cases may take longer. Some requests, such as self-exclusion, may require additional security checks to verify your identity and protect your privacy.

Reflect: Escalation and Independent Help

If you believe we have not addressed your responsible gambling concerns appropriately, you may:

• Ask for your case to be reviewed by a senior member of our responsible gambling team via [email protected] or live chat.
• Seek advice from an independent support organisation such as GamCare, Gambling Therapy or the National Gambling Helpline.
• For disputes relating to transactions or outcomes (rather than responsible gambling advice), follow our complaints procedure and, if unresolved, you may be able to refer the matter to our ADR body, IBAS, in accordance with our complaints policy.

We encourage you to contact us as early as possible if you have any concerns about your gambling, so that together we can identify appropriate tools and support options to help you stay in control.